We’re committed to respecting your privacy. After all, you’re the reason we’re here. We have established this privacy policy to explain the privacy regarding the information we collect through the website. In order to use our services, you must consent to the terms of this Privacy Policy statement.

Collection and use of your personal information

While retrieving our services, we might collect personal information from you like your name, email address, language, and more. We use this personal information to:

  • Ensure that our website and services are relevant to you
  • Notify billing or changes related to our services
  • Send newsletters, special offers and information about new services

Collection and use of non-personal information

When you use our services, we might collect non-personal information. This data does not permit direct association with any specific individual like your country and operating system. This information can help us improve our services.

Payment information

When you purchase our services, any financial information you provide as part of your payment information is collected and processed directly by our payment processor. We at no time receive or store your full debit card information. We comply with the Payment Card Industry Data Security Standard (PCI-DSS) and use industry-standard security.

To protect the loss, misuse and modification of the information, we employ industry-standard security measures. Information submitted through the online payment system processes is encrypted through Secured Socket Layer (SSL) connections, which protects the information in transit. Nevertheless, we store your financial information to process payments for the services you need. This information is totally encrypted and is only revealed to our Account Managers in order to process the payments. We have implemented end-to-end encryption (E2EE) to protect such data.

Third-party service providers

We may use the information we collect in connection with your use of our services (including your personal information) in order to investigate, enforce, and apply our Terms of Use and Privacy Policy. We send cookies to your computer to exclusively classify your browser and enhance the quality of our services. We might use both session cookies which expire once you close your browser and persistent cookies which stay on your computer until you delete them.

We use third-party service providers to collect anonymous information about your visits to our website using cookies, and interaction with our services. Such third parties might also use information about your visits to our services and other websites to target advertisements for our services. These third parties do not know or have access to the name, phone number, address, email address or any personal information about the users. You can opt out of sharing this information with third parties by disabling cookies. This process varies from browser to browser.

Occasionally, we might work with third-party consultants or other service providers who might have access to personally identifiable information. In such cases, we will restrict their use of personally identifiable information in agreement with their assigned tasks and subject to the limitations of this privacy policy.

We provide links to a wide variety of third-party websites. We do not have any control over the privacy practices or the content of such third parties. We are not responsible for the way of use or misuse of information made available by you at such other websites. Verify the privacy practices of such other websites. Do not provide personal information, without assuring yourselves of the privacy policy statement of other websites.

The revelation of your information

We might need to reveal personal information to our affiliates, service providers and business partners only to provide our services to you. In such cases, we will make sure that such affiliates, service providers and business partners conform with this privacy policy statement and accept suitable privacy and security measures. We will obtain your prior specific consent before we share or reveal your personal information to any person outside Online Monk for any purpose that is not directly connected with providing our services to you. We might share general combined demographic information not linked to any personal information about visitors and users with our business partners.

Changes to the privacy policy

We might alter this privacy policy now and then. We will post any changes made and will indicate on this page the policy’s new effective date. We will notify you by email or through a notice on our services if we make material changes to this policy.

Even though we make good faith efforts to store information collected by us in a secure operating environment, we cannot promise whole security. Nevertheless, we usually do not retain credit card information unless you choose to have us do so.

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to support@onlinemonk.co. We will resolve your concerns.